Shipping & Returns
Shipping
We charge a $12 flat rate for all orders. Boxes of 6 bottles are shipped free of charge.
All web sales orders are dispatched via Australia Post eParcel. Proof of age and signature are required for all orders to comply with Australian laws regarding supply of alcohol to minors. Please ensure that you have someone to sign for your parcel, in the event you are unable to sign, your parcel will be taken to the nearest post office for collection.
We ship Monday to Friday. If you are sending to your place of work (or a business) please be sure to include the business name and level.
For metro delivery, we suggest allowing 2-5 business days for your order to arrive for standard postage.
For delivery outside of metro areas, we suggest allowing up to 10 business days for your order to arrive.
Express shipping is available for an additional cost if you require it.
Returns
We expect our product to arrive on your doorstep in perfection condition so if you are unhappy with any of the products you have ordered please contact us for a refund or exchange. If your purchase incurred a delivery fee, we will also cover the cost of delivery for the exchange.
To obtain an exchange, please contact us within seven working days of the order being delivered.